It’s quite amazing that we have the president of the taxi operator association whining about why operators should not be penalized for the acts of their drivers.
The question is: why not? The drivers are their employees. As with all businesses, employers are directly responsible for the any acts their employees perform on their behalf.
I applaud the authorities for taking this firm action and I sincerely hope they don’t relax this expectation of the operators. How many times have the operators been asked to improve? How much more tolerance do these operators expect from the public?
No need to look far, Just look south and compared our taxi drivers to Singapore taxi drivers. It’s mighty high time operators buck up.
Instead of the constant complaining, I would like to see the association come up with more constructive solutions and get relevant parties to help improve the situation.
How about paying your drivers better so the job becomes one they can’t afford to lose? How about providing your driver with a incentive plan for good behavior? How about a penalty plan for bad behaviors? How about deferred compensation based on measured KPIs?
Bite the bullet and get creative. There are many ways to address the problem other than to sit around or go to the press and whine.
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